At Interview AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and services. Please read this privacy policy carefully.
1. Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name and email address during account registration
- Payment information for subscription processing
- Profile information and preferences
- Communication data when you contact our support team
Audio Data
Usage Information
We automatically collect certain information about your device and how you interact with our service:
- Device information (operating system, browser type)
- Usage statistics (sessions, features used, duration)
- Performance and diagnostic data
- IP address and general location data
2. How We Use Your Information
We use the information we collect to:
- Provide Services: Deliver interview assistance, transcription, and AI-powered responses
- Process Payments: Handle subscription billing and payment transactions
- Improve Features: Analyze usage patterns to enhance our application
- Customer Support: Respond to your questions and provide technical assistance
- Security: Detect and prevent fraud, abuse, and security incidents
- Communications: Send service updates, security alerts, and support messages
- Legal Compliance: Comply with applicable laws and regulations
3. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
Service Providers
We work with third-party service providers who help us operate our business:
- OpenAI: For AI-powered response generation
- Deepgram: For real-time audio transcription
- Razorpay: For secure payment processing
- Supabase: For user authentication and data storage
- Cloud Hosting: For application infrastructure
These providers are bound by confidentiality agreements and only process data as necessary to perform their services.
Legal Requirements
We may disclose your information if required by law or in response to valid legal requests.
Business Transfers
If Interview AI is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We implement industry-standard security measures to protect your information:
- End-to-end encryption for data transmission
- Secure storage with encryption at rest
- Regular security audits and updates
- Access controls and authentication requirements
- PCI-DSS compliance for payment processing
5. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:
- Account Data: Retained while your account is active, plus 90 days after deletion
- Audio Data: Not stored; processed in real-time only
- Usage Statistics: Aggregated and retained for analytical purposes
- Payment Records: Retained as required by tax and accounting regulations
6. Your Rights and Choices
You have the following rights regarding your personal information:
Access and Portability
You can access, download, and export your personal data from your account settings.
Correction
You can update your account information at any time through the profile settings.
Deletion
You can request deletion of your account and associated data by contacting us at privacy@interview-ai.app
Marketing Communications
You can opt out of promotional emails by clicking the unsubscribe link in any marketing email.
Cookies
You can control cookies through your browser settings. Note that disabling cookies may affect application functionality.
7. Children's Privacy
Interview AI is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.
9. Third-Party Links
Our application may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of Interview AI after such changes constitutes acceptance of the updated policy.
11. GDPR Compliance
For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). You have additional rights including:
- Right to be informed about data processing
- Right to restrict processing
- Right to object to processing
- Right not to be subject to automated decision-making
12. California Privacy Rights
California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it's used, and the right to request deletion of personal information.