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Help Center

Find answers to common questions and get help with Interview AI

Getting Started

How to set up Interview AI

1. Download and install the application from our website
2. Create an account or sign in
3. Grant necessary permissions for microphone and audio
4. Configure your preferred AI model and settings
5. Start your first practice interview session

Your first interview session

To start your first interview: Click "Start Session" on the main dashboard, select your interview type (Technical, Behavioral, or General), choose the difficulty level, and begin speaking. Interview AI will listen to questions and provide real-time assistance.

System requirements

Minimum: Windows 10/11, macOS 10.15+, or Linux with modern kernel, 4GB RAM, microphone, and internet connection. Recommended: 8GB RAM, dedicated microphone, and stable broadband connection for best performance.

Audio & Recognition

Setting up audio devices

Go to Settings → Audio, select your preferred microphone and speaker devices. Test audio levels using the built-in test feature. We recommend using a dedicated microphone or headset for best results.

Voice recognition issues

If Interview AI isn't recognizing your voice: Check microphone permissions in your system settings, ensure your microphone is selected in the app, speak clearly at a moderate pace, reduce background noise, and verify your internet connection is stable.

Improving audio quality

Use a quality microphone or headset, position the mic 6-8 inches from your mouth, find a quiet environment, adjust input volume to 70-80%, and enable noise cancellation if available on your device.

Billing & Subscriptions

Available subscription plans

We offer three plans: Free (5 sessions/month, basic features), Pro ($29/month, unlimited sessions, priority support), and Enterprise (custom pricing, team features, dedicated support). All paid plans include a 30-day money-back guarantee.

Payment methods

We accept UPI, Credit/Debit Cards, Net Banking, and Digital Wallets through our secure payment gateway. All transactions are encrypted and PCI-DSS compliant.

Refund policy

We offer a 30-day money-back guarantee for all paid subscriptions. If you're not satisfied, contact us within 30 days of purchase for a full refund. No questions asked.

Technical Support

Troubleshooting guide

Common solutions: Restart the application, check your internet connection, update to the latest version, clear app cache, verify API credentials are set, and ensure system permissions are granted.

Connection problems

If you're experiencing connection issues: Verify internet connectivity, check firewall settings aren't blocking the app, restart your router, disable VPN temporarily, and ensure you're not behind a corporate proxy.

Software updates

Interview AI checks for updates automatically. When an update is available, you'll see a notification. We recommend keeping the app updated for the best experience, security patches, and new features.

Still Need Help?

Can't find what you're looking for? Our support team is here to help!

Contact Support